Water Softener Servicing

A water softener needs regular service to ensure it operates efficiently and delivers consistently soft water. Professional water softener service typically involves several important steps:

Inspecting and Cleaning the Brine Tank

The brine tank is checked for salt build-up, sludge, or debris and thoroughly cleaned to maintain proper brine production.

Checking and Replenishing Salt Levels

The technician ensures there is enough salt for the system to regenerate correctly and refills as needed.

Sanitising the System

The entire unit may be disinfected to remove bacteria or mold that can develop over time.

Testing Water Hardness

Water is tested before and after the softener to confirm it is effectively removing hardness minerals.

Calibrating Valves and Settings

All controls and settings are reviewed and adjusted to match your household’s water usage and hardness level.

Inspecting for Salt Bridges and Resin Issues

The system is examined for salt bridges (solidified salt) and resin bed problems that can block proper softening.

Checking for Wear or Leaks

All components are assessed for signs of wear, damage, or leaks to help prevent unexpected failures.

Scheduling routine water softener service at least once a year keeps your system performing reliably and extends its lifespan.

The typical lifespan of a water softener is 10 to 15 years, depending on the model, water quality, and how well it’s maintained. Regular water softener service plays a big role in extending the life of your system. Annual maintenance helps prevent buildup and mechanical issues that can shorten its lifespan. If your water softener is over a decade old and you notice signs like hard water spots, reduced softening performance, or frequent repairs, it may be time to consider an upgrade.

If you don’t maintain your water softener, it can lead to several problems that affect your water quality and the performance of your system. Without regular water softener service, you may experience:

Hard Water Buildup

Scale and mineral deposits can return, causing spots on dishes, dry skin, and buildup in pipes and appliances.

Salt Bridges and Blockages

Salt can harden into solid masses that block proper regeneration and stop the system from softening your water.

Reduced Efficiency

A neglected water softener has to work harder, wasting salt and water while delivering poor results.

Bacterial Growth

The brine tank and resin bed can become breeding grounds for bacteria or mold without periodic cleaning.

Shortened Lifespan

Lack of maintenance increases wear and tear, often leading to expensive repairs or early replacement.

Regular water softener service helps you avoid these issues, keeps your system running smoothly, and protects your home’s plumbing and appliances.

You can tell if your water softener is working properly by looking for a few clear signs. When your system is functioning as it should, you’ll notice:

Spot-Free Dishes and Glassware

Soft water prevents white spots or cloudy film on dishes after washing.

Smooth, Soft Feeling on Skin and Hair

Softened water lathers easily and rinses clean, leaving skin and hair feeling softer.

No Hard Water Scale

Taps, showerheads, and appliances stay free of chalky mineral buildup.

Consistent Water Pressure

A working water softener helps prevent scale in pipes that can reduce flow.

Regular Regeneration Cycles

You should hear or see the system running regeneration as scheduled.

If you notice hard water signs returning or the system doesn’t seem to regenerate, it’s a good idea to schedule a professional water softener service to check for issues and ensure optimal performance.