Checkatrade Rating: 9.95/10 (880 Reviews)

Your local, independent, Water Softener experts

Your local, independent,
Water Softener experts

Premium Water Softener Repairs & Servicing – Over 30 Years of Experience.

“Exceptional company that has always given us great customer service. We highly recommend.”

“Excellent service from start to finish. The engineer was a very jolly and great person who had the job done in no time.”

“Prompt response to the initial enquiry. Really helpful and knowledgeable, providing useful advice.”

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What our customers say
“Exceptional company that has always given us great customer service. We highly recommend.”
- Checkatrade User
Location: HP17
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What our customers say
“Prompt response to the initial enquiry. Really helpful and knowledgeable, providing useful advice. The installation went really well and we're very pleased with the high quality and tidy workmanship.”
- Checkatrade User
Location: W5
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What our customers say
“Excellent workmanship, very knowledgeable about all of their products, and we feel that they did a wonderful job.”
- Checkatrade User
Location: WD4
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What our customers say
“Excellent service from start to finish. The engineer was a very jolly and great person who had the job done in no time. The company also arrange a further visit after two weeks to make sure everything is working fine. I cannot praise them too highly.”
- Checkatrade User
Location: SL9

Speak to a Water Softener Expert

Get a quote or ask a question. For all enquiries regarding sales, installations, maintenance, and salt delivery, get in touch with an expert today.

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A member of our team will get back to you promptly to assist.

We aim to provide an outstanding service – from a friendly face, at a fair price. Every time. 

Since 1992, we have been the trusted choice for homeowners across West London, Herts, Bucks, Berks, and more. With a track record of serving over 9000 satisfied customers, trust us to efficiently upgrade and maintain your water systems so you can experience the joy of softened water.

Water Softener Repair

When your water softener is malfunctioning or leaking, count on us as your local repair experts. With two full-time Service Engineers, we offer prompt repair services within a 20-mile radius of Amersham, Bucks. Depending on your machine’s age and the availability of spare parts, we can repair most water softener brands. We’ll either fix your machine on-site or take it to our workshop for repairs.

Before completing a job, we subject all machines to rigorous testing, ensuring they function flawlessly. All our repairs come with a 12-month guarantee. If your machine encounters issues within this period, we’ll provide a second visit at no extra cost.

Water Softener Service

A high-quality water softener can last between 15 and 20 years, with the need for less maintenance corresponding to better quality. However, servicing your water softener approximately every 3-5 years can extend its lifespan and maintain peak efficiency.

For lower-quality machines, anticipate a lifespan of 7 to 10 years, requiring more frequent servicing. Some brands demand attention every year, and we can offer guidance on your specific softener’s servicing needs.

Our Installations

Wherever your water main enters your property, we make it work. Explore some of
our previous installations here:

Under Sink
Under the sink
Outside
Outside
Garage
In the garage
Services Cupboards
In a service cupboard
Commercial
For commercial use

Can I drink softened water?

When we are visiting customers, one of the most regularly asked questions about water softening is “Can I drink softened water”.

For most people, the simple answer to this is yes, drinking softened water is safe to drink. However, there are a few exceptions to this, which are outlined below. For everybody else the decision to drink softened water should be made on whether or not you like the taste of the water. If you decide you would rather drink un-softened water then there are options for you.

Brands We Service
Aquadial
Autotrol
Nexus
Crown
Culligan
Duoflo
Ecowater
Kinetico
Fleck
Hague
Harvey
Homesoft
Liff
Tapworks
Nuwave
Permutit
Sterling
Twintec
Waterside
Great Water
Water Boss
Infinity
Sirius
Gemini
Northstar

Areas we cover

West London
Hertfordshire
Buckinghamshire
Berkshire
Everywhere Else
Chiswick
Abbots Langley
Amersham
Wokingham
Aylesbury
West Ealing
Chorleywood
Beaconsfield
Cookham
Henley on Thames
Richmond
Berkhamsted
Chesham
Eton
Twickenham
Shepherds Bush
Bushey
Chalfont St Giles
Maidenhead
Radlett
Barnes
Kings Langley
Gerrards Cross
Twyford
Thame
Notting Hill
Rickmansworth
Burnham
Sunningdale
Chinnor
Hammersmith
Tring
Bourne End
Sunninghill
Pinner
Chelsea
Aldenham
Marlow
Slough
Ruislip
Fulham
Watford
Great Missenden
Windsor
Northwood
Kensington
Hemel Hempstead
Princess Risborough
Ascot
Uxbridge

When water is softened using a water softener, the process primarily involves the removal of minerals, such as calcium and magnesium, which are known to cause water hardness. These minerals are replaced with sodium ions during a process known as ion exchange. As a result, softened water tends to have reduced levels of these minerals, leading to several notable changes:

Reduced scale build-up: Softened water decreases the formation of limescale in pipes, appliances, and fixtures, which can prolong their lifespan and improve overall efficiency.

Enhanced lathering: Soft water allows for improved soap lathering and more effective cleaning, leading to better lathering of soaps, shampoos, and detergents.

Improved cleaning: Softened water can lead to more efficient cleaning of dishes, clothes, and surfaces, as it allows detergents and soaps to work more effectively.

Drinking water regulations are laws and standards established by governmental bodies to ensure the safety and quality of drinking water. These regulations typically encompass various parameters such as the permissible levels of contaminants, treatment processes, distribution system requirements, and monitoring protocols. While specific regulations may vary by country or region, some common elements found in drinking water regulations include:

Water Quality Standards: Setting specific limits for various contaminants, such as bacteria, heavy metals, chemicals, and other impurities, ensuring that the water is safe for consumption.

Treatment Requirements: Outlining the necessary treatment processes and technologies to be employed by water treatment facilities to meet the prescribed water quality standards.

Monitoring and Testing Protocols: Mandating regular monitoring and testing of water quality to ensure compliance with the established standards. This involves testing for a wide range of parameters to assess the overall quality and safety of the drinking water.

Distribution System Standards: Establishing guidelines for the maintenance and monitoring of the distribution system to prevent contamination during the transportation of water from the treatment plant to consumers.

Public Disclosure: Requiring water suppliers to inform the public about the quality of their drinking water through annual water quality reports or other means of public communication.

These regulations are crucial for safeguarding public health and ensuring that drinking water is free from harmful contaminants. They provide a framework for water suppliers to follow in order to maintain the quality and safety of the water supply. It is important for water suppliers and regulatory bodies to work in tandem to enforce and adhere to these regulations for the benefit of the public.

While softened water is safe for consumption, certain individuals may need to consider limiting their intake of softened water or avoiding it altogether due to specific health concerns. These individuals include:

Individuals on Sodium-Restricted Diets: Softened water contains higher levels of sodium due to the ion exchange process used to remove minerals such as calcium and magnesium. Therefore, individuals who are on a sodium-restricted diet or have been advised to limit their sodium intake should consult their healthcare provider before consuming softened water.

Infants: Babies who are exclusively fed formula prepared with softened water may be at risk of increased sodium intake. It is advisable to consult a pediatrician for guidance on the appropriate water source for infant formula preparation.

Individuals with Cardiovascular Conditions: People with certain cardiovascular conditions, such as high blood pressure or heart disease, may need to monitor their sodium intake closely. In such cases, it is recommended to consult a healthcare professional to determine the suitability of consuming softened water.

Individuals with specific health conditions: Certain health conditions, such as kidney problems or other conditions that require strict control of mineral intake, may require individuals to limit their consumption of softened water. Consulting with a healthcare provider is essential to determine the appropriate water source for individuals with such conditions.