Checkatrade Rating: 9.95/10 (880+ Reviews)
Your Certified Kinetico Water Softener Specialists
Enjoy hassle-free, soft, and clean water every day with a Kinetico Water Softener! Say goodbye to limescale buildup and poor performance. Fast, reliable service ensures your home always benefits from pure, softened water.
Over 30 Years of Experience

“Exceptional company that has always given us great customer service. We highly recommend.”
“Excellent service from start to finish. The engineer was a very jolly and great person who had the job done in no time.”
“Prompt response to the initial enquiry. Really helpful and knowledgeable, providing useful advice.”
Not sure what you need?
Speak to a Kinetico Water Softener Expert
A member of our team will get back to you promptly to assist.
Did you know,
Soft Water can:
- Extend appliance lifespan, reducing costly repairs
- Lower energy bills by improving water heater efficiency
- Make cleaning easier with less soap scum and streaks
- Improve health and appearance as it’s gentle on skin and hair
- Provide long-term savings and a more comfortable home
Our Installations
Wherever your water main enters your property, we make it work. Explore some of
our previous installations here:

Under the sink

Outside

In the garage

In a service cupboard

For commercial use
Areas we cover
West London | Hertfordshire | Buckinghamshire | Berkshire | Everywhere Else |
---|---|---|---|---|
Chiswick | Abbots Langley | Amersham | Wokingham | Aylesbury |
West Ealing | Chorleywood | Beaconsfield | Cookham | Henley on Thames |
Richmond | Berkhamsted | Chesham | Eton | Twickenham |
Shepherds Bush | Bushey | Chalfont St Giles | Maidenhead | Radlett |
Barnes | Kings Langley | Gerrards Cross | Twyford | Thame |
Notting Hill | Rickmansworth | Burnham | Sunningdale | Chinnor |
Hammersmith | Tring | Bourne End | Sunninghill | Pinner |
Chelsea | Aldenham | Marlow | Slough | Ruislip |
Fulham | Watford | Great Missenden | Windsor | Northwood |
Kensington | Hemel Hempstead | Princess Risborough | Ascot | Uxbridge |
When water is softened using a water softener, the process primarily involves the removal of minerals, such as calcium and magnesium, which are known to cause water hardness. These minerals are replaced with sodium ions during a process known as ion exchange. As a result, softened water tends to have reduced levels of these minerals, leading to several notable changes:
Reduced scale build-up: Softened water decreases the formation of limescale in pipes, appliances, and fixtures, which can prolong their lifespan and improve overall efficiency.
Enhanced lathering: Soft water allows for improved soap lathering and more effective cleaning, leading to better lathering of soaps, shampoos, and detergents.
Improved cleaning: Softened water can lead to more efficient cleaning of dishes, clothes, and surfaces, as it allows detergents and soaps to work more effectively.
Drinking water regulations are laws and standards established by governmental bodies to ensure the safety and quality of drinking water. These regulations typically encompass various parameters such as the permissible levels of contaminants, treatment processes, distribution system requirements, and monitoring protocols. While specific regulations may vary by country or region, some common elements found in drinking water regulations include:
Water Quality Standards: Setting specific limits for various contaminants, such as bacteria, heavy metals, chemicals, and other impurities, ensuring that the water is safe for consumption.
Treatment Requirements: Outlining the necessary treatment processes and technologies to be employed by water treatment facilities to meet the prescribed water quality standards.
Monitoring and Testing Protocols: Mandating regular monitoring and testing of water quality to ensure compliance with the established standards. This involves testing for a wide range of parameters to assess the overall quality and safety of the drinking water.
Distribution System Standards: Establishing guidelines for the maintenance and monitoring of the distribution system to prevent contamination during the transportation of water from the treatment plant to consumers.
Public Disclosure: Requiring water suppliers to inform the public about the quality of their drinking water through annual water quality reports or other means of public communication.
These regulations are crucial for safeguarding public health and ensuring that drinking water is free from harmful contaminants. They provide a framework for water suppliers to follow in order to maintain the quality and safety of the water supply. It is important for water suppliers and regulatory bodies to work in tandem to enforce and adhere to these regulations for the benefit of the public.
While softened water is safe for consumption, certain individuals may need to consider limiting their intake of softened water or avoiding it altogether due to specific health concerns. These individuals include:
Individuals on Sodium-Restricted Diets: Softened water contains higher levels of sodium due to the ion exchange process used to remove minerals such as calcium and magnesium. Therefore, individuals who are on a sodium-restricted diet or have been advised to limit their sodium intake should consult their healthcare provider before consuming softened water.
Infants: Babies who are exclusively fed formula prepared with softened water may be at risk of increased sodium intake. It is advisable to consult a pediatrician for guidance on the appropriate water source for infant formula preparation.
Individuals with Cardiovascular Conditions: People with certain cardiovascular conditions, such as high blood pressure or heart disease, may need to monitor their sodium intake closely. In such cases, it is recommended to consult a healthcare professional to determine the suitability of consuming softened water.
Individuals with specific health conditions: Certain health conditions, such as kidney problems or other conditions that require strict control of mineral intake, may require individuals to limit their consumption of softened water. Consulting with a healthcare provider is essential to determine the appropriate water source for individuals with such conditions.

Registered office:
The Annexe, 164 Chartridge Lane
Chesham, Bucks
HP5 2SE